1 year ago 🥁 for day 310, 2020 with 330 words.

97.7777° %

Exercise: 2.5 mile walk.
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I woke up this morning to a LinkedIn request (which I generally ignore, unless I actually know the person relatively well, and ideally have had a working relationship with them), but it wasn't the LinkedIn request, it was the e-mail I received from the same person:


I just wanted to let you know that I called your office today & spoke with Russ in Sales. I am from Dell Technologies and I called trying to get in contact with the person in charge of your IT to introduce myself and see if there was an interest in doing business together. I wanted to let you know that Russ was very rude & degrading to me. I wouldn’t think that your company would want someone to treat vendors or even potential vendors like that. There really wasn’t a point except to be cruel. I just wanted to let you know that this has been my experience with your company today.

Ashley Salvo
Account Manager
Dell Technologies | Customer for Life
(512) 513-9274
[email protected]

I've spent the day struggling on how to respond. Should I ask her for more details on Russ's behavior (we don't have anybody called Russ), whether she spoke to anybody else in Sales (we don't have a Sales department) or even which number she called (we never answer our phones, we don't have phones only a virtual number that goes to voicemail and forwards to us via e-mail).

I am stunned and horrified that somebody would think that it is OK to send this kind of e-mail.

Yes, I have purposely left her name, phone and e-mail adddress in this post in the hope that it gets indexed and turns up in a Google search for anybody performing a reference check when she is looking for her next job.

Yes, I have asked Dell to look into this.

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By Yorick Phoenix 🥁

Chief WriteTogether Bug Finder & character stringer. Generally, to create computer code, but sometimes actual words and paragraphs. Listens to lots of music, takes lots of photos, & invests in stocks for the long haul.

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